bau88 Privacy Policy

Section 01

Introduction and Scope of Policy

bau88 (hereinafter referred to as "we", "our", or "the platform") operates a reliable online casino and betting platform for players in Bangladesh. We place the highest importance on our users' privacy and are firmly committed to protecting your personal information.

This privacy policy explains what information we collect when you use the bau88 website (https://bau88.cam), mobile platform, and related services, how that information is used, who it may be shared with, and what your rights are.

By using our platform, you are agreeing to the terms described in this privacy policy. If you disagree with any part of this policy, please refrain from using our services. For any questions or concerns, you may contact our support team.

Section 02

What Information We Collect

We collect various types of information to create and manage your bau88 account and to provide improved services. This information is divided into the following categories:

2.1 Registration and Identity Information

Information we collect when you open an account:

• Full name (in Bengali or English)
• Date of birth (for age verification — for those aged 21 and above only)
• Email address
• Password (stored in encrypted form)
• National ID card or passport number (when identity verification is required)

2.2 Financial and Payment Information

We collect the following for transaction processing:

• bKash, Nagad, or Rocket mobile banking number
• Deposit and withdrawal history
• Transaction amount and time
• Wallet balance information

2.3 Device and Technical Information

Collected automatically while using the platform:

• IP address
• Browser type and version
• Operating system
• Device identification information
• Cookie and session data
• Login time and access logs

2.4 Gaming Activity Information

We record the following to improve your gaming experience:

• Game play history
• Bet amount and results
• Bonus redemption and wagering history
• Preferred game categories
• Session duration

Section 03

Purpose of Information Use

We use the information collected from you only for legitimate and necessary purposes. Your information is not used beyond the purposes described below:

3.1 Account Management and Security

Information is used to create, verify, and securely manage your account. Regular monitoring is carried out to prevent unauthorized access and fraud.

3.2 Service Delivery and Improvement

Information is used to provide a personalized experience based on your gaming preferences, recommend new games and features, and improve the overall quality of the platform.

3.3 Financial Transaction Processing

Financial information is processed to complete deposits and withdrawals via bKash, Nagad, and Rocket, and to ensure transaction security.

3.4 Legal Compliance and Responsible Gaming

Information is used for age verification (21+), anti-money laundering (AML) compliance, and to implement responsible gaming measures.

3.5 Customer Service

Information is used to resolve your issues quickly through 24/7 live chat support and to maintain a history of previous interactions.

Section 04

Information Sharing Policy

bau88 does not sell, rent, or commercially transfer your personal information to third parties. However, information may be shared in the following limited circumstances:

4.1 Service Providers

Trusted technology partners, payment gateways, and game software providers (such as PG Soft, Pragmatic Play, JILI, Spribe, Evolution Gaming, etc.) that assist in operating our platform may receive only the information necessary to complete their specific services. These partners are contractually bound to comply with our privacy standards.

4.2 Legal Obligations

We may provide information under legal obligations in response to valid court orders, lawful requests from government authorities, or the requirements of law enforcement investigations.

4.3 Fraud Prevention

Information may be shared with relevant security agencies as necessary to prevent financial crimes, identity theft, or misuse of the platform.

4.4 Business Restructuring

In the event of any merger, acquisition, or transfer of business assets, user information may be transferred to the relevant parties. You will be notified in advance in such cases.

Section 05

Cookies and Tracking Technologies

bau88 uses cookies and similar technologies in your browser to improve platform functionality and personalize your experience.

5.1 Essential Cookies

These cookies are essential for the basic functionality of the platform — maintaining login sessions, security verification, and saving user preferences. Disabling these cookies may cause the platform to not function properly.

5.2 Analytics Cookies

We use analytics cookies to understand usage patterns on the platform and to improve services. This information is processed in aggregated and anonymous form.

5.3 Preference Cookies

These cookies are used to save your language, game preferences, and other personal settings, so you do not have to set them again in future sessions.

You can manage or reject cookies at any time through your browser settings. However, rejecting certain cookies may limit some features of the platform.

Section 06

Data Retention Period

We retain your personal information only for as long as it is needed to fulfill the purpose for which it was collected or to meet legal obligations.

6.1 Active Accounts

All information is retained while your account is active. Irrelevant information is deleted through regular reviews.

6.2 After Account Closure

Even after an account is closed, certain information may be retained for a defined period as required for legal and regulatory compliance. Once that period has passed, the information is securely deleted or anonymized.

6.3 Financial Records

Transaction records may be retained for an extended period in accordance with anti-money laundering regulations and financial regulatory requirements.

Section 07

Your Rights and Control

As a bau88 user, you have the following rights over your own personal information. We respect and uphold these rights:

To exercise any of the above rights, email [email protected]. We will verify your request and respond within a reasonable time. Please note that in some cases, legal obligations may prevent us from fulfilling all requests.

Section 08

Data Security Measures

bau88 follows industry-standard technology and strict procedures to protect your personal and financial information.

8.1 Encryption Technology

All data transmission between your browser and our servers is protected by SSL (Secure Sockets Layer) encryption. Passwords and sensitive information are stored in encrypted hash form.

8.2 Access Controls

Only authorized personnel can view your information within the necessary scope. All access logs are recorded and regularly audited.

8.3 Server Security

Our server infrastructure is kept secure through firewalls, intrusion detection systems, and regular security audits.

8.4 Your Role

You also have a responsibility in protecting your account. Use a strong password, do not share your login information with others, and make sure to log out when using a public or shared device. If you notice any unusual activity, notify our support team immediately.

Section 09

Protection of Minors

bau88 is only for individuals aged 21 or older. We do not knowingly collect any information from minors.

Age verification is mandatory during registration. If we find that a minor has opened an account by providing false information, that account will be closed immediately and all associated information will be deleted.

A message to parents — if you believe your child has opened an account on our platform, please contact us at [email protected].

Section 10

Policy Changes and Updates

bau88 may update this privacy policy from time to time. This policy may be revised due to changes in the service, new legal obligations, or technological developments.

For any significant changes, we will post a notice on the platform or inform you at your registered email. You can tell when the policy was last changed by checking the "Last Updated" date at the top of the policy.

If you continue to use the platform after changes have been made, you will be considered to have agreed to the updated policy. We therefore recommend visiting this page regularly.

Section 11

Contact Us

If you have any questions, comments, or requests regarding this privacy policy, please get in touch with us. Our dedicated team is always ready to assist you in Bengali.